Communication Plans for Drinking Water Contamination Incidents

What are?

This communication plan gives guidelines for internal and external communication, to respond to an incident related to Drinking Water Quality.

The aim is to effectively minimize the impact on public health of consumers and safeguard the reputation of the Water Utility.

Legal Framework

With the revision of the national legislation, since 2019 January 1st, all drinking water utilites must have a communication plan for drinking water contamination incidents (n.º 8 of article 8 of Decree-Law n.º 306/2007, of August 27, with the wording given by Decree-Law n.º 152/2017, of December 7).

What we do

  • Technical assistance to develop the communication plan for drinking water contamination incidents.
CMMartinho Consulting

We work for safe water and sanitation.
With consolidated experience in the water and sanitation sector, we want to contribute to universal access to safe water and sanitation in the present and in the future. More >>

CRISTINA MARTINHO – Founder

Specialist in Water Safety Plans and Sanitation Safety Planning, and belongs to the WHO group of trainers for these approaches.
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